As we’ve shared before, there are numerous reasons Why Your Parks and Recreation Agency Needs a Mobile App. From the popularity of shopping on handheld devices to the rise in making purchases in apps, it's clear that offering your customers a mobile application is the way of the future. Which is why Xplor Recreation is extremely proud to offer the first native mobile app of its kind in the parks and recreation industry.

Since launching the app in 2024, we’ve continued to innovate this product, adding more and more features with four major releases in just one year's time. Our most recent release was no exception, as we added four exciting new features to help streamline your agency’s operations and empower your customers.

Continue reading to learn more about our mobile app, as well as details about the four new features that are now available!

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Xplor Recreation Mobile App Overview

In 2024, we officially released our Mobile App and have since launched white-labeled applications with customers across the United States and Canada. These custom-branded mobile apps are tailored to each agency and empower their community members to take control of their recreation needs at any time and from anywhere.

Key Features

📱 Fully Native App on iOS and Android

🔍 Browse, Register, and Pay for Programs

🤖 Find Programs with AI-Powered Smart Search

🗓️ View Upcoming Registered Bookings

📣 Receive AI-Generated Recommended Activities

👤 Manage Personal and Family Membership Details

🤳 Scan Into Facilities Without a Physical Card

💛 Accessible by Users of All Abilities

New Xplor Recreation Mobile App Features

Our most recent release came out earlier this year and included some of our most exciting features to date! Read on to find out what’s new with our mobile app.

#1: Biometric Login

From Face ID to Touch ID, the latest release of our mobile app now supports biometric login on both iOS and Android devices. Processed on-device, biometric login offers app users a:

🔐 Secure and private way to access their account

👀 Simplified and easy-to-use login process

⚠️ Reduction in lost and reset passwords

#2: Series Course Withdrawal

Previous versions of our mobile app allowed for community members to withdraw from single booking (drop-in) registrations. Now users can also withdraw from series courses directly in the app, empowering customers to manage their own accounts right from their handheld devices.

This functionality will provide customers with refunds in the form of account credit.

#3: Product Extra Fees

Required product extra fees is a key workflow for many of our customers across North America. Having it available directly within the app automates the posting of course fees, materials and/or licensing charges to the corresponding GL account, offering:

💳 Automatic charges

🔢 Supported quantity

📈 Inventory and non-inventory

#4: Queue-it Integration

We’ve partnered with Queue-it to help streamline very high-traffic events on your website. A virtual waiting room system, Queue-it allows agencies to manage extreme traffic during peak registrations, while also providing an equitable experience for community members.

Our latest mobile app release enables agencies to integrate Queue-it into their registration workflow within the application, supporting:

📱 Equitable access to services

📉 Consistent performance

🤳 Improved user experience

📊 Enhanced analytics

🤖 Deterred bots and scripted actions

What Else Is New with Our Mobile App?

If you want to learn more about our most recent mobile app release and find out what new features will be coming out next, book a demo with our team.