Managing a fitness facility relies on mastering a lot of moving parts. From staffing to class-bookings, customer service to marketing, it can be a lot for you and your team to handle. This is where fitness management software comes in; a good one that’s right for your business can help it flourish. Here’s how the right fitness management software can help skyrocket your business.
Effective Membership Management and Tracking
For every fitness facility, members should always come first. With this, it’s important that you have a system in place that allows you to engage with your members while providing exceptional customer service. Effective fitness management software should be able to facilitate the selling of multiple memberships under the same profile, give users the ability to customize memberships, and more.
Being able to track attendance is also important, since it can provide you with valuable information like reasons for cancellations. With effective membership management and tracking, you’ll be able to increase member retention rates and reduce cancellations.
An Online Booking and Scheduling Function
Your members should also be able to self check-in, providing them with the convenience to do so anywhere, anytime. Fitness management software that can make all the difference for your facility should have an option that allows members to instantly register and pay for classes (private or otherwise) and drop-ins using any device. This will help keep both your members and your staff organized, minimizing errors and confusion that can leave a bad taste in the mouths of your members.
Boost Sales with a POS System
While memberships are very important, online sales can help bring your fitness facility to new heights. You should look for a fitness management software that allows you to boost sales with a fast, secure, and mobile-friendly online store. Having the ability to sell merchandise—as well as track inventory, manage purchase history, and help with re-ordering—with a POS application will give you a major competitive advantage.
Xplor Recreation can help facilities of all sizes connect, using our powerful yet easy-to-use gym and fitness management software, helping you to easily manage and market your fitness centre. Featuring mobile-friendly gym management software that gives you the ability to streamline your business and maximize revenue, you can seamlessly take care of scheduling, marketing, billing, and member management. Learn more about the software here.
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