Our team returned from Allen, Texas at the end of February with nothing but incredible things to share about their time at the 2025 TRAPS Institute & Expo. From the exhibit floor to our social event, we couldn't believe the enthusiasm and passion we encountered at every turn. Okay, maybe we could—y'all are incredible!

We had such a fantastic time, in fact, that we wanted to share some of our highlights and key takeaways from the event with you! Read on to find out more about our time in Allen—both on and off the exhibit floor.

Prefer to skip ahead? Here’s what you’ll find further down in the article:

Event Highlights at the 2025 TRAPS Institute & Expo

First and foremost, a huge thank you to all who we connected with during the conference. The excitement that each and every parks and rec professional brings to these events is always a highlight for our team.

During our time on the exhibit floor, we had the chance to chat with many attendees about their parks and recreation management software. The key takeaways from these conversations all revolved around making things easier for your staff and, of course, your customers.

Major trends in our discussions included:

Streamlined Implementation ⚙️

We heard from many attendees just how important an easy implementation process is when it comes to making a switch in recreation management software. Many folks shared the number of roadblocks that can come with proposing this type of operational change. Through these conversations, our team was able to share details about our streamlined implementation process and how involved our Support Team is every step of the way during the transition—and beyond.

Hear more about what our seamless implementation experience is like from Calvert County, Maryland.

Excitement About Mobile 📱

While mobile-optimized websites and apps in general may not be anything new, our custom, native mobile app is the first—and only—of its kind in the parks and recreation industry. We were thrilled by the number of people who stopped by our booth to check out the app, giving our team the opportunity to showcase the many incredible features of this offering, including our Smart Search AI, digital membership cards, and more.

Emphasis on Innovation 🚀

A lot of the folks we talked to were also quick to share the importance of innovation when it comes to the solutions that they rely on every day. With all the effort agencies put into making their communities wonderful places to call home, it's no wonder that parks and rec professionals expect the same from their providers.

Our team was proud to share how we're constantly evolving our offerings not only to keep pace with modern tech and advancements but to push past them. From our self-service products, like our mobile app and kiosk, to new versions of our software, we're always bringing in and implementing new ideas.

Read our case study with James City County to learn how we helped bring innovation to their Parks & Rec Department.

Another highlight for us was having the opportunity to present an educational session at this year's TRAPS Institute & Expo. Our very own VP of Marketing, Datis Mohsenipour, gave his presentation on Beyond the Dial Tone: Why Community Members Still Resist Online Registration to a group of attendees, which led to some great conversations about rec management software. Thank you to everyone who joined Datis for his session!

Making Connections Both On and Off the Exhibit Floor

Our team loved getting to show attendees what our all-in-one recreation management software can do on the exhibit floor. Thank you to everyone who stopped by to say hello! As mentioned above, getting to witness the passion you have for your communities is always a true highlight and source of inspiration for what we do here at Xplor Recreation.

We also had the opportunity to connect with many attendees off the floor, including those of you who made it to our social mixer. A big thank you to everyone who joined us at The Lion & Crown for this event! We had an amazing time chatting and getting the chance to build even more meaningful relationships with those who attended.

See You Next Year!

The 2025 TRAPS Institute & Expo was an incredible way to close out the month of February for our team. We can’t wait to head back to Texas in 2026 and connect with y’all again!

Want to Learn More About Xplor Recreation?

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