Running a health club or gym is a lot more than just ensuring that you have members attending classes or sessions. Management must also look after billing, scheduling, marketing, staff management, customer service, and much more. With this, it’s hugely beneficial for gyms to utilize management software, in order to stay organized and to alleviate extra or unnecessary work.
There are a number of options when it comes to gym management software and it can be a bit daunting to find one that fits your gym’s needs. The most important thing to keep in mind is to focus on your own goals and see what you will need to help you achieve them. Here’s what to look for in gym management software that’s perfect for your gym.
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Automated billing can make life much easier for your gym, allowing you and your staff to keep track of what your business is owed, while also ensuring that you are paid more efficiently. This feature can also help improve customer service, minimizing the amount of invoicing your staff would have to manage. Good management software should also have a feature that helps enforce such structures as late fees, penalties for no-shows, etc.
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A user-friendly dashboard is one of the most important features an ideal gym membership software should have. This way, you can ensure that your staff can quickly adapt to the new program, facilitating a fast learning curve. The more readily available your class schedule, finances, or marketing channels are, the more effectively your team will be able to manage them.
One of the most important things when it comes to using new membership software is to ensure that it can be seamlessly integrated into your website. This way, there will be no interruptions in service. Once integrated, the software should have an online sales portal that gives your gym’s members the ability to sign up anytime. The feature should also give you the ability to create online offers to help promote further interest in your gym, helping you easily manage memberships.
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Having an email management component in your gym management software is crucial, since email marketing is an effective way to communicate with your gym’s members. It should be easy to set up marketing campaigns and also help you acknowledge members’ birthdays, anniversaries, and other important dates.
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Attendance tracking is essential, since it can help give you a good idea of how well your gym is doing. It can also help you gauge which classes to keep or cancel (based on attendance). With this feature, you can better keep track of numbers and trends, in turn helping you schedule classes and special events accordingly. Effective attendance tracking can also help you better manage your staff, increase member engagement, and more successfully retain both staff and members.
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It’s important to create an easy user experience for your members. Your gym management software should have an easy-to-use and automated reservation and scheduling system. Being able to sign up for programs, classes, and personal training online will make it easier for members to join your gym, along with wanting to spend more time there. Getting a thorough overview of how many people plan on attending your classes will help you better manage class sizes and cover staffing requirements.
Xplor Recreation is a powerful and easy-to-use gym management software system designed to manage and market gyms and fitness centers. Featuring membership management, attendance tracking, online booking and scheduling, and the intelligent Point of Sale (POS) application for you to sell merchandise, it’s a one-stop shop for your gym.